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How to enable dictation within the Capsule CRM app

Here are the steps for enabling dictation within the Capsule CRM app:

  • Install the Capsule app on your iOS (Apple) or Android phone
  • Open the app
  • Go to a contact
  • Click on the three dots (top right)
  • Choose ‘Log activity’
  • Click in the notes area
  • Click on the microphone icon & select ‘Enable Dictation’
  • Start talking
  • When you have finished, click ‘Save’

Please note that this is speech to text function.

As soon as you have saved the note, it will be mirrored within the desktop version. 

Busy sales professionals, business owners and marketers want to get the best out of their CRM. Having the ability to dicate notes into Capsule CRM directly can save time and, even more importantly, improve the quality of information that you have about your customers.

Nigel Temple offers Capsule CRM training.

Nigel Temple

Nigel Temple BA (Hons) MCIM is a marketing consultant, speaker and trainer. He helps enterprises to find more customers and to communicate with them more effectively. Email: | Call: 01628 773128